Active Dancewear Bolton - Terms & Conditions of Sales

These Terms & Conditions were last updated on Thursday, 11-Sep-2008 23:20

UK Distance Selling Regulations 2000

Active Dancewear.com trade online under the UK Consumer Protection Distance Selling Regulations 2000, and all consumers purchasing from our Internet site are covered and agree to those regulations. If you need more information on the UKDSR 2000 then please click the link above which will open a new browser window.

We are not responsible for the content of external websites.

RETENTION OF TITLE

ALL goods remain the property of Active Dancewear, until they are paid for in full.

ORDER QUANTITIES

There is no minimum order quantity.

PAYMENT

Full and final payment must be enclosed with all orders.

POSTAGE COSTS

Costs of postage from Active Dancewear and back to us in case of returning goods is non refundable.

PRICES

ALL prices are subject to change without notice.

FOOTWEAR

If trying on footwear that you purchase from us please ensure that you use tissue paper under the footwear to protect the soles from marks or scuffs. Any footwear returned with marks or scuffs to the soles will not be accepted back into stock for refund.

UNDERGARMENTS inc STOCKINGS & TIGHTS

Undergarments inc stockings & tights are only returnable if they are in their original and unopened packaging.

DELIVERY

Orders despatched via mail, courier, Parcel Force or any other carrier will require in most cases that a signature be obtained upon receipt of the goods. If for any reason the carrier cannot obtain a signature and the goods are returned to ourselves, Active Dancewear are not liable for the cost of re-delivery. If and where possible, please advise us of an alternative delivery address.

STOCKED ITEMS

We despatch orders within 24 hours of receipt of order. You will always receive your goods within seven (7) days.

BACK ORDERS – OUT OF STOCK ITEMS

We endeavour to deliver all orders placed with us within 30 days of receiving the order. If any item is not in stock we shall place it on back order and despatch as soon as available. Should delivery of the back ordered items not be possible, we shall contact the customer and offer an alternative product or a full refund if paid for on the back ordered items.

EXCHANGES

All exchange items must be accompanied by the original Invoice Number on which the goods were purchased, including your name and address. We advise customers to use Royal Mail Recorded Delivery, as we are unable to accept responsibility for mislaid or non delivery of parcels to us. Do not include any other form of correspondence or orders with any returns, as this will result in confusion and delays.

NON-DELIVERY

Advice of non-delivery of goods invoiced must be notified in writing within seven (7) days, otherwise goods are deemed to have arrived. Email notification of non delivery is acceptable providing this is sent to us from the contact email address on your original order. Telephone and Fax are not acceptable, and we advise that you send your letter to us via Royal Mail 1st class Recorded Delivery.

RETURNS – PERFECT GOODS

Goods deemed to be in perfect condition upon return to us will be subject to a 20% handling charge. Prior consent shall be obtained from Active Dancewear before returning perfect items which must be in all their original packaging.

RETURNS – FAULTY GOODS

Worn garments must be washed in the interests of hygiene. Active Dancewear reserve the right to replace faulty goods at our discretion.

SPECIAL ORDER ITEMS

Any item that is a special order, including made to measure, will not be accepted back in to stock for a refund, as we will be unlikely to sell them. Customers are advised to ensure that sizes and quantities are correct at the time of ordering, as this will avoid embarrassment of declining credits/refunds of your unwanted goods.

We cannot accept the return of:

Items returned after 14 days from the original invoice date.
Items not in its original condition.
Incorrectly washed garments.
Made to order items.
Special order items.
Reduced or sale items.

And due to health and hygeiene reasons:

Underwear, Opened Tights packets.

SHOE DYEING

We recommend that customers carry out their own tests before dyeing satin or dupion shoes, as Active Dancewear shall not be held responsible for any faults that may arise from the dyeing process. Whilst every effort is made to ensure shade continuity on garments and shoes, we cannot be held responsible for any variation in shade due to dyeing tolerances.

Active Dancewear in Bolton Lancashire supply all leading brand items from Jenetex, Roch Valley, Bloch, Snazaroo, Capezio, SoDanca, Katz, Le Papillon, Danskin, Grimas, Mondor, Intermezzo, Debut, Topline, Star Gazer and many others. There are currently over 1000 items within the store and more added to every month.

© 2004 - 2008 Active Dancewear - 01204 468444 - 08451 083040